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Robots are here to stay!

whether or not covid-19 is.

GTS is a professional services company and can help you with your automation journey, cut costs, increase customer satisfaction and say "good bye" to  repetitive tasks.

 

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end repetitive tasks.

Robotic Process Automation (RPA) technology helps businesses and its employees to automate mundane and repetitive tasks thereby reclaiming time for higher value tasks. 

What we do for you?

  • Save time & effort
  • Improve customer experience
  • Keep you in compliance
  • Elevate your employee experience

discover . build . manage . run . engage

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come with us on a quick tour

Are you ready to delegate tedious tasks to a digital helper so that you can focus more on what matters most? If yes then come with us on a quick tour.

Improve the contact center experience

We partner with UiPath to develop software robots using integrated machine learning and AI technologies to transform your Omni-channel Contact Center with an end-to-end automation.

Whether a customer seeks help online, in-store or with an agent, UiPath enables Contact Centers to automate the entire customer service journey—from initial interaction to a satisfying solution.

Bots to the rescue

Deploy AI-powered chatbots or voicebots that enable self-service to reduce call volume, reducing the load on agents.

  • Reduce call volume by up to 50%
  • Improve first contact resolution
  • Train bots to perform more complex tasks

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Desktop Automation

Empower your agents with the right information and the right time, so they can resolve customer issues rapidly and offer solutions based on personalized, predictive insights.

  • Reducing training time and costs
  • Information at their fingertips
  • Reduce handling time by as much as 40%
Desktop Automation

Automate Back office 

Hand off post-call updates and fulfillment activities to robots, so customers get faster results and agents can help more customers.

  • Reduce customer wait times
  • Improve customer satisfaction
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How your industry does it

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LOGISTICS

One logistics company. 300 employees reallocated to higher-value work.

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INSURANCE

Find out how an insurance company reduced customer service call times by 50%.

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BUSINESS SERVICES

177 robots. Teams in 40 countries. 347,997 hours saved.

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Ready to automate your operation?

We would like to collaborate with you.

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