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Robots are here to stay!
whether or not covid-19 is.
GTS is a professional services company and can help you with your automation journey, cut costs, increase customer satisfaction and say "good bye" to repetitive tasks.
end repetitive tasks.
Robotic Process Automation (RPA) technology helps businesses and its employees to automate mundane and repetitive tasks thereby reclaiming time for higher value tasks.
What we do for you?
- Save time & effort
- Improve customer experience
- Keep you in compliance
- Elevate your employee experience
discover . build . manage . run . engage
Bots to the rescue
Deploy AI-powered chatbots or voicebots that enable self-service to reduce call volume, reducing the load on agents.
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Reduce call volume by up to 50%
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Improve first contact resolution
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Train bots to perform more complex tasks
Desktop Automation
Empower your agents with the right information and the right time, so they can resolve customer issues rapidly and offer solutions based on personalized, predictive insights.
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Reducing training time and costs
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Information at their fingertips
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Reduce handling time by as much as 40%
Automate Back office
Hand off post-call updates and fulfillment activities to robots, so customers get faster results and agents can help more customers.
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Reduce customer wait times
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Improve customer satisfaction
