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Empowering Innovation with AI

Transforming Customer Experiences at the Intersection of AI, ML, and GenAI

Staggering Results

Seamless Migrations to Cloud


Percent Return on Investment Increase

Average increase in ROI for customers across industries


Net Promoter Score Improvement

Average improvement in the NPS post migration


Innovative Solutions for Modern Challenges

In a rapidly evolving digital landscape, our solutions are designed to keep you ahead. From transforming customer experiences with our CX Design to streamlining operations through Cloud Solutions, we ensure your business thrives in the age of the customer. Our comprehensive suite includes Contact Center transformations, Application Development, CRM integrations, and Data & Analytics strategies, all tailored to propel your business forward.

Our Innovative Solutions

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Notiphi SMS Aggregation is an easy-to-use text messaging service for governmental organizations. It is a highly secure way to connect with constituents more efficiently.

How We Deliver

Navigating Your Digital Transformation Journey

At Global Technology Solutions, our delivery process is meticulously crafted to ensure your digital transformation is smooth, efficient, and tailored to your specific needs.



We frequently work with organizations to find the best solutions and offer professional services for scalability, seamless integration, networking, and security improvements.


We don’t leave you hanging after setting the solution up. We offer 24x7 availability for Contact Center as a Service applications and infrastructure needs.


It is time to save a significant amount of time and money by streamlining your search for an outsourcing service provider.

Our Services

Empowering Your Success with Specialized Expertise

Our Partners

Collaboration at the Core

Our select partnerships with tech giants like AWS and Genesys enhance our solutions, ensuring your business benefits from the forefront of innovation and reliable expertise. Join us in shaping a smarter, more connected future.




Your 24/7 AI-Powered Ally

Welcome to the future of customer engagement. OmniAssistantAI redefines how businesses communicate, offering personalized, intelligent conversations anytime, anywhere. Our advanced AI technology understands and responds to customer needs in real-time, ensuring a seamless, satisfying experience. With OmniAssistantAI, elevate your customer support to new heights, reduce response times, and build stronger, lasting relationships with your clients. Embrace the power of AI and watch your customer satisfaction soar.

Why We Stand Out?

What Clients Say

"GTS was able to come up with a perfect solution"

"There were many obstacles in implementing the Genesys solution due to older mainframe infrastructure, but GTS was able to come up with a perfect solution that for the first time- allowed callers to use a self-service menu to retrieve information that normally would require an agent to provide."

- Government Customer, Supervisor
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