top of page

Untitled design (1).png

Bots & Bytes Podcast

Dive into the future with our specialists on the Bots & Bytes podcast, where we explore into the newest developments in customer experience and artificial intelligence technology. Uncover the vast possibilities of AI across various sectors including government, healthcare, and beyond. Tune in today to explore more!

AI for CX with Zappix

Discover the ways that CX powerhouses GTS and Zappix can synergistically accelerate your customer experience delivery for customers, constituents, and patients.

The Dynamic Fusion of GTS and Zappix | Bots & Bytes Podcast

43:41

The Dynamic Fusion of GTS and Zappix | Bots & Bytes Podcast

Discover the ways that CX powerhouses GTS and Zappix can synergistically accelerate your customer experience delivery for customers, constituents, and patients. Through the alignment of artificial intelligence from GTS And visual IVR at Zappix, you can transform your business and deliver cutting-edge customer experience. Want to know more about how you can use the offerings from GTS and Zappix? Reach out to us at hello@globo-tek.com

AI and Sales

Explore how AI is revolutionizing sales strategies, enhancing customer interactions, and driving revenue growth.

Leveraging AI to Accelerate and Refine Sales with Matt Doyon

27:59

Leveraging AI to Accelerate and Refine Sales with Matt Doyon

In this episode, Matt Doyon, CEO of Triple Session, breaks down the impacts and implications of artificial intelligence on sales. He effortlessly navigates the nuances of what it means for the modern day salesperson to leverage artificial intelligence to enhance their work. To learn more about using AI for your organization, reach out to us today at hello@globo-tek.com or visit our website www.globo-tek.com

AI and Healthcare

Discover the transformative impact of AI in healthcare, from improving patient care to advancing medical research.

How AI Can Improve Mental Health Outcomes with Dr. Atif Mohammad, Part 1 | Bots & Bytes

30:48

How AI Can Improve Mental Health Outcomes with Dr. Atif Mohammad, Part 1 | Bots & Bytes

In this episode, our host Jess Vigorito opens up a dialogue with esteemed guest, Dr. Atif Farid Mohammad, about the intersection of AI and mental health. They explore topics ranging from anxiety and depression to substance abuse. Together, they dive deep into the ways that artificial intelligence and other technology can truly transform the patient-provider relationship and elevate care.

How AI Can Improve Mental Health Outcomes with Dr. Atif Mohammad, Part 2 | Bots & Bytes

27:28

How AI Can Improve Mental Health Outcomes with Dr. Atif Mohammad, Part 2 | Bots & Bytes

In the second part of this episode, Dr Atif Mohammad explains further the implications of artificial intelligence in improving mental health outcomes. To learn more about how AI can improve your mental health institution, reach out to us today at hello@globo-tek.com

Amazon Lexbots

Dive into the capabilities of Amazon Lexbots, showcasing how conversational AI is shaping the future of customer service.

Streamline the CX Journey with Amazon Lexbots - Mike Tacker and Carter Stickler, AWS Developers Pt 1

27:07

Streamline the CX Journey with Amazon Lexbots - Mike Tacker and Carter Stickler, AWS Developers Pt 1

We've all experienced great customer support, but have you ever received that without contacting a human? In Episode 2, Part 1 of Bots & Bytes, we uncover the ins and outs of Amazon's Lexbots. A game changer for customer experience, you'll learn about their capabilities and limitations in delivering exceptional customer support and how they can help reduce routine interactions for agents. To learn more about our services, go to our website www.globo-tek.com or send us an email at hello@globo-tek.com

Streamline the CX Journey with Amazon Lexbots, Part 2

23:14

Streamline the CX Journey with Amazon Lexbots, Part 2

In this second part of the second episode, Jess, Mike, and Carter further examine the ways that Amazon Lexbots can be used to streamline the customer experience journey. They discuss real world examples of integrating artificial intelligence and machine learning to elevate the customer experience and better address customer needs. To learn more about adopting Amazon Lexbots for your organization, reach out to us today at hello@globo-tek.com or read more on our website www.globo-tek.com

AI Applications

Potential applications of AGI in Transportation, Healthcare, and more.

Potential Applications of AGI in Transportation, Healthcare, and More - Part One | Bots & Bytes

24:00

Potential Applications of AGI in Transportation, Healthcare, and More - Part One | Bots & Bytes

Have you ever wondered what the difference between AI and AGI is? In this episode, host Jess Vigorito and esteemed guest, Dr. Atif Mohammad, Global Head of GenAI R&D CoE / Chief Data Officer / CISO at GTS, prospect the various potential applications of developing artificial general intelligence. From healthcare to transportation, you'll look to the future with new ideas of how technology will change our lives. Interested in learning more? Reach out to us today at hello@globo-tek.com or visit our website at globo-tek.com

Potential Applications of AGI in Transportation and Healthcare with Dr. Atif Mohammad - Part Two

29:15

Potential Applications of AGI in Transportation and Healthcare with Dr. Atif Mohammad - Part Two

Artificial general intelligence could potentially be used for transportation in revolutionary ways! While AGI is still in a theoretical phase, we pick Dr. Atif Farid Mohammad's brain about all the possibilities for this developing technology. Check out the latest episode in Bots & Bytes. Listen in on Spotify, Apple Podcasts, or Twitch! And to learn more about adding artificial intelligence to your organization, reach out to at GTS team member at hello@globo-tek.com or visit our website at globo-tek.com

AI with GenAI

Dealing with the challenges of responsible AI with GenAI

Dealing with the Challenges of Responsible AI with GenAI with Anant Mistry

25:03

Dealing with the Challenges of Responsible AI with GenAI with Anant Mistry

Deep dive into the world of generative AI with our host Jess Vigorito and AI expert Anant Mistry. Together, they explore the nuances, biases, and power of the booming generative artificial intelligence applications within the US and around the world. Highlights include talking about hallucinations, gender biases, and effective ways of prompting. To learn more about artificial intelligence and customer experience, reach out to us at hello@globo-tek.com or visit our website at globo-tek.com.

Dealing with Responsible Artificial Intelligence with Anant Mistry - Part 2

20:23

Dealing with Responsible Artificial Intelligence with Anant Mistry - Part 2

The use of artificial intelligence is on the rise, leading to questions of ethics and responsible use around the globe. From cultural bias to egalitarian outlooks, artificial intelligence has the power to shape perspectives and enforce existing preconceptions. With technology like customer sentiment analysis that takes data-informed decisions to the next level, it's more important than ever to know our AI is responsible. So how can we protect against that? That's what our host Jess Vigorito and expert guest, Anant Mistry, detail in this in-depth discussion about responsible AI. Want to learn more about incorporating AI into your organization? Reach out to us today at hello@globo-tek.com or visit our website globo-tek.com. Find the full episode wherever you listen to your podcasts: Spotify, Apple Music, YouTube, Twitch, and our website.

bottom of page