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The Founder's Story

My name is Ram.

GTS is a full-service implementation company customer focused on customer service tech, built out of frustration as explained above.

I grew up watching my mom constantly give more than what others expected while still managing to keep a smiling face. My father, very fond of music, acquired a new radio set only to see it dismantled (by me) the next morning. Instead of scolding, he helped me put it back together.

Powered by these observations, I always make an effort to give my customers more than what they expect. I try to understand what my colleagues want and how I can help in their successes.

After working as a developer, architect, and business consultant for amazing employers, I founded Global Technology Solutions in 2014 with a vision to take all these values and crystallize them into a single entity.

It did hurt that there was so much wastefulness in the space. Part of my experience prior to GTS was living through the frustrations described above. I knew that the principles I cherished would be welcomed and refreshing.

My aim is to provide an environment where employees feel safe, are nurtured and encouraged to become the brand ambassador helping in recruiting and training new talents.

We at GTS are a happy bunch. We are always looking for new challenges and finding innovative ways to solve them.

Customer centric

Empathy and warmth go a long way

Inclusivity

Talent and skill can be found everywhere

Curiosity

Ask questions with sincerity

Challenge-oriented

Nothing worth doing is easy

No tricks

Honesty and transparency are critical

Empowerment

Create champions inside and outside GTS

Customer centric

Admit and embrace bias and

ignorance with grace

Customer centric

Understand and respect risk

Customer centric

Never underestimate the power of “thank you”

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