who we are

who we are

We help businesses, humanize their contact center using Genesys contact center solution, a powerful engine for a complete customer experience.

GTS is an IT Consulting, design, implementation and support company focusing on Genesys Contact Center Solutions and Twilio Platform.

Our focus:

  • Managed Service
  • Professional Service
  • Audit & Assesment
  • IVR Design & Development
  • Analytics Service
  • Staff Augmentation

Let GTS handle your technology needs while you focus on your core business.

our culture

customer centric

Humanize Customer Experience.


Respects everyone and value talent and skills.


Why do customers care?


Love challenges and finds ways to solve them.

no tricks

Be honest and transparent in dealing with everyone.


Make heroes both inside and outside of GTS.


Be humble in your quest to learn.

financial health

Be smart with our and customers financial health.


Say YES rather than NO.

thank you

Say Thank You to colleagues and customers.


Recycle and save the environment.


Share your knowledge with others.


California Headquaters

8780 19th Street #114, Alta Loma, CA, 91701

For business alliances and sales, 1-855-2GLOBTK (1-855-245-6285)